Terms
These Terms govern your access to and use of the ReuelMag website (www.reuelmag.com) and the purchase of any products or services through it. By using our site or placing an order, you agree to these Terms. If you do not agree, please do not use the site. We recommend printing or saving a copy for your records.
Eligibility and Acceptance
You must be at least 18 years old to use this site. By browsing or ordering, you represent that you are of legal age (or accessing under parental supervision). We reserve the right to refuse service to anyone. These Terms constitute a binding agreement. If there is any conflict with other communications (e.g. sales promotions), these Terms prevail.
Products and Services
ReuelMag offers both products (e.g. watches, accessories) and services (website design, development, and cybersecurity solutions). Product descriptions and images on the site are for reference; we strive for accuracy but do not guarantee perfection. We may update, modify, or discontinue any product or service at any time without notice. Services such as web design and cybersecurity consulting are provided according to separate project agreements; these Terms supplement but do not replace any service contract. All content, including articles on horology, is for informational purposes only.
Orders, Payment, and Billing
- Placing an Order: To purchase products or services, you must place an order through our site. Acceptance of an order is subject to availability and payment verification. ReuelMag may cancel any order for any reason (e.g. errors in price or product information).
- Payment Methods: We accept major credit/debit cards (Visa, Mastercard, etc.) and PayPal. By submitting payment information, you authorize us (or our payment processor) to charge your card. If payment is unsuccessful or disputed, we may cancel your order.
- Pricing and Currency: All prices are quoted in USD unless otherwise noted. Currency conversion rates are determined by your bank or credit card issuer. We reserve the right to change prices or apply fees (e.g. taxes, customs duties) in accordance with law.
- Taxes and Duties: You are responsible for any applicable sales taxes, import duties, or customs fees on international orders. (If VAT applies, it will be calculated at checkout.)
- Payment Issues: If payment is declined, we will notify you by email. We are not responsible for charges billed by your financial institution.
Our Payment Terms aim to be clear about accepted methods and currency.
Shipping, Returns, and Refunds
- Shipping: We ship products worldwide. Shipping costs and delivery times vary by destination and are displayed at checkout. We use third-party carriers; any delivery estimates are not guaranteed. ReuelMag is not liable for delays or damages during transit. You should inspect packages upon arrival and contact us within 7 days if any shipment issues occur.
- Returns and Refunds: Unless a product is defective or incorrect, all sales are final. If you receive a damaged or incorrect item, please contact support within 7 days for a possible return or refund. Specific return instructions (including addressing and process) will be provided. Digital products (if any) and services are not returnable once access or work has begun. We comply with consumer protection laws regarding returns and refunds.
- Exchanges: We do not offer direct exchanges; customers can place a new order for a different product and return the original if eligible.
These terms incorporate a clause on returns/refunds as recommended for ecommerce.
Account Security
If you create an account on ReuelMag, you are responsible for maintaining its confidentiality. You agree to provide accurate information and to notify us of any unauthorized use of your password or account. You may not transfer your account to another person without permission from ReuelMag. We are not liable for losses from unauthorized account use.
Intellectual Property
All content on the ReuelMag site – including text, graphics, logos, images, videos, and software – is the property of ReuelMag or its licensors and is protected by copyright, trademark, and other laws. “ReuelMag” and related logos are our trademarks. You may use the content only as intended (e.g. reading articles). Any reproduction, republication, or use of content without our written permission is prohibited. We explicitly forbid scraping or republishing our content. Our Terms protect these intellectual property rights.
User Conduct and Prohibited Activities
By using our site, you agree not to:
– Use the site for any illegal or unauthorized purpose.
– Harass, threaten, or abuse others (e.g. in comments or communications). Our Terms allow us to ban users who post hateful or abusive language.
– Violate intellectual property or privacy laws. For example, you may not post copyrighted material unless you own it.
– Transmit viruses, malware, or harmful code. Do not attempt to overload, tamper with, or hack the site.
– Use automated systems (bots) to access the site in violation of these Terms.
If you violate these rules, we may suspend or terminate your account and refuse service to you. We aim to keep our community safe and will enforce these rules to prevent abuse.
Third-Party Links
Our site may contain links to third-party websites (e.g. advertisers, partners, or social media). We provide these for convenience only. We do not control the content or policies of those sites. Clicking on a third-party link is at your own risk. Our Terms explicitly disclaim liability for any content on external sites.
Disclaimers and Limitation of Liability
Disclaimer of Warranties: Our site and services are provided “as is” and “as available.” We make no warranties, express or implied, about reliability or suitability. For instance, while we strive for accuracy in our watch and tech reviews, you agree that any reliance on information from ReuelMag is at your own risk. We also make no warranty that our cybersecurity advice or services will make your systems completely secure.
Limitation of Liability: To the fullest extent permitted by law, ReuelMag and its affiliates will not be liable for any indirect, incidental, special, or consequential damages (e.g. lost profits, data loss, business interruption) arising from your use of the site or products, even if we were advised of the possibility of such damages. Our liability for direct damages is limited to the amount you paid, if any, for the goods or services giving rise to the claim. This limitation is a key part of our terms to protect our business.
These limitations do not affect consumer rights that cannot be waived by law.
Changes to Terms
We may revise these Terms at any time (e.g. updating features or policies). Revisions will be noted by updating the “Last Updated” date at the top. Major changes may be communicated by email or site notice. Your continued use of the site after changes implies acceptance of the new Terms. It’s common practice to mark and date any updates in the policy. Please review these Terms periodically.
Contact Information
If you have questions about these Terms or our site, contact us:
– Email: info@reuelmag.com
Including clear contact details is a best practice so users know how to reach us. Thank you for visiting ReuelMag.
Effective Date: This Privacy Policy and Terms are effective as of September 12, 2025. They replace any prior versions.